SN Notes Academy

ServiceNow Courses

Free learning tracks. More lessons can be added from the admin system later.

COURSE

ITSM

Incident, Problem, Change, Request, SLA, Service Catalog

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COURSE

CSM

Case Management, Accounts, Contacts, Entitlements

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COURSE

BCM

BIA, continuity planning, risk and recovery

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COURSE

LSD

Structured LSD learning track

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COURSE

CMDB

CIs, relationships, health, CSDM

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COURSE

Flow Designer

Triggers, actions, subflows and data pills

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COURSE

Scripting

Client Scripts, Business Rules, GlideRecord, Script Includes

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